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Background:
| Training privately since 1990; training
independently since 1998. Experienced in all aspects of software training, development,
management and technical writing. |
Training Experience (but not limited to):
Operating
Systems/Environments: |
Windows XP, Vista |
Word
Processing: |
Word XP/2003/2007, WordPerfect |
Spreadsheets: |
Excel XP/2003/2007, Lotus |
Email: |
Exchange, GroupWise,
Lotus Notes,
Outlook XP/2003/2007 |
Internet: |
HTML, FrontPage,
Web Development, Search the Web Effectively |
Networking: |
Basic Networking, Networking
Essentials |
Desk Top
Publishing: |
Publisher
XP/2003/2007 |
Presentation
Graphics: |
PowerPoint
XP/2003/2007 |
Data Base
Management: |
Access XP/2003/2007 |
Project
Management: |
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Communication
Packages: |
NetMeeting, PC
Anywhere, Internet Telephony, Remote Desktop, VMWare Server |
Other: |
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Work-related Experience (most recent experience first):
Independent
Contract Trainer: |
Train software in
classroom and one-on-one settings in above listed software |
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Independent Technical Writer: |
Provide
technical writing, editing services for a wide variety of customers. |
Technical
Services Acct Manager |
Design and sell
networking to clients; train internal personal on basics of networking |
Manager,
Help Desk |
Provide management of
help desk for nationwide company including training of personnel and customers |
NT
System Administrator |
Administrator for
nationwide company also providing training of personnel and customers |
Senior
Computer Specialist |
Provide training and
technical support to Army as contractor. |
Educational Experience:
Independent
study |
Train the Trainer |
Global
Knowledge Network |
Multiple Windows Core Services courses |
Essex
Community College: |
Multiple courses in Computer
Sciences field |
Essex
Community College: |
Multiple courses in Business
Management |
Datatech |
PC Troubleshooting |
Affiliations:
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AITP |
Association of
Information Technology Professionals |
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ASTD |
American Society of
Training and Development |
IACP |
International Association of
Computer Professionals |
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NAWBO |
National
Association of Women Business Owners |
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