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Table of Contents

 

 


Background:

Training privately since 1990; training independently since 1998.  Experienced in all aspects of computers:  software training, development, and technical writing

Training Experience (but not limited to):

Operating Systems/Environments:

Microsoft Windows XP/2003/2007, Macintosh OS

Word Processing:

Word XP/2003/2007, WordPerfect, Word for Mac

Spreadsheets:

Excel XP/2003/2007, Quattro Pro, Excel for Mac

Email:

GroupWise, Lotus Notes, Outlook XP/2003/2007, BeyondMail, Eudora Pro

Internet:

Intro to Internet, Searching the Internet, Fetch (FTP), JPEGView, WebObjects

Web Development:

HTML, FrontPage XP/2003/2007

Networking:

Desk Top Publishing:

Page Maker

Presentation Graphics:

PowerPoint XP/2003/2007, PowerPoint for Mac

Data Base Management:

Access XP/2003/2007

Project Management:

Microsoft Project

Communication Packages:

Timbuktu, PC Anywhere

Other:

Adobe Acrobat

Client/Server Technologies:

Lotus Notes, Microsoft VBA, Oracle, Applescript, Brio DataEdit, BrioQuery Enterprise, Business Objects, CA-Ramis/Focus, PVCS CM Tool, Retrospect Backup, SoftArc FirstClass, Proprietary Medical Systems

Work-related Experience (most recent experience first):

Independent Contract Trainer:

Train software in classroom and one-on-one settings in above listed software.

Independent Technical Writer:

Provide technical writing, editing services for a wide variety of customers.

Applications Analyst:

Provide design, implementation, and support for internal financial and knowledge management systems.

Independent Contractor:

Provide technical support for PC, maintain patient information system, and provided staff training.

Educational Experience:

University of Maryland
at College Park:

BS, Decision and Information Sciences

Affiliations:

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